One response to “The neuroscience behind employee engagement”

  1. Yes!!! We humans are social creatures and SCARF is a wonderful tool for explaining how we interact, including engagement.

    I have to admit I’m biased as I’ve studied with David Rock and use his coaching methodology in addition to SCARF. Great for change as well as engagement.


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Key Takeaways

Our brains are wired to minimize danger and maximize reward — whether in our basic survival needs or our social experiences.

David Rock’s SCARF model defines five key drivers – status, certainty, autonomy, relatedness and fairness — that influence whether our reward or threat response is activated.

Leaders can best engage employees by creating environments and interactions that support the five drivers.

Connecting to a sense of higher purpose can help satisfy all five drivers simultaneously.