Our CEO and President, Gary Baker, sat down with communications and engagement strategist, Jackie Bartoletti, to dig into simple ways companies can create trust, and pitfalls to avoid.
There are deep cultural challenges at play in many organizations. The internal climate — whatever the state — directly impacts the success of the external brand.
Invite managers to a communications webinar and they’ll yawn. Tell managers you need them to explain some difficult decisions to employees and answer questions, and you’ll see them sit up straight.
Breaking bad news to employees? That's never business as usual. Because no matter how good your plan is, if you can't manage the employee reaction, you're not going to succeed.
#1 Don’t deliver surprises. Pretty basic, right? Yet, this one I never saw coming.
Being able to say “no” when we should — in both our personal and professional dealings — is clutch.